Commercial Airline Statistics

Aviation Information & Stats

Three Biggest Hubs for Airlines in the U.S. measured in number of passengers
AirTran	Atlanta, Orlando, Baltimore
Alaska	Seattle, Anchorage, Portland
American	Dallas-Fort Worth, Chicago, Miami
Comair	New York, Cincinnati, Boston
Continental	Houston, Newark, Cleveland
Delta	Atlanta, New York, Salt Lake City
Frontier	Denver, Las Vegas, Los Angeles
Hawaiian	Honolulu, Kahului, Lihue
JetBlue	New York, Boston, Orlando
Skywest	Salt Lake City, Denver, Chicago
Southwest	Las Vegas, Chicago, Phoenix
US Airways	Charlotte, Phoenix, Philadelphia
United	Chicago, Denver, San Francisco

Airline	Headquarters	International Flights Available*
AirTran	Atlanta	No
Alaska	Seattle	No
American	Fort Worth	Yes
Comair	Cincinnati	No
Continental	Houston	Yes
Delta	Atlanta	Yes
Frontier	Denver	No
Hawaiian	Honolulu	No
JetBlue	New York	No
Skywest	St. George, Utah	No
Southwest	Dallas	No
US Airways	Tempe, Arizona	Yes
United	Chicago	Yes

*Not counting flights to Bermuda, Canada, or Mexico (Source: http://www.skyscanner.com/)

On-Time Performance and Flight Cancellation Statistics

Air Travel Consumer Report November 2009
Based on data filed with the Bureau of Transportation Statistics

Overall

88.6% on-time arrivals

Highest On-Time Arrival Rates

1. Hawaiian Airlines – 93.3%
2. United Airlines – 92.6%
3. Southwest Airlines – 92.0%

Lowest On-Time Arrival Rates 

1. Atlantic Southeast Airlines – 80.5%
2. AirTran Airways – 80.6%
3. Comair – 85.1%

Mishandled Baggage Reports Filed by Passengers of United States Airlines in December 2009
Rank	Airline	Total Reports	Enplaned Passengers	Reports/1000
1	Hawaiian	1,179	710,349	1.660
2	AirTran	4,274	2,020,491	2.115
3	JetBlue	5,799	1,791,665	3.237
4	Frontier	2,425	693,376	3.497
5	Continental	9,813	2,790,026	3.517
6	Northwest	9,010	2,496,209	3.609
7	Alaska	4,835	1,200,663	4.027
8	US Airways	16,179	3,645,317	4.438
9	Southwest	38,510	8,579,488	4.489
10	ExpressJet	5,758	1,061,074	5.427
11	American	30,747	5,633,230	5.458
12	Pinnacle	5,308	890,225	5.963
13	Delta	27,862	4,531,411	6.1490
14	United	22,845	3,652,201	6.255
15	Mesa	5,872	893,681	6.571
16	Comair	3,609	472,353	7.640
17	Skywest	15,829	1,817,098	8.711
18	American Eagle	12,496	1,250,744	9.991
19	Atlantic Southeast	11,387	1,006,621	11.312
Total		233,737	45,136,222	5.178

Air Travel Consumer Report | November 2009 Overall Percentage of Reported Flight Operations Arriving on Time by Carrier*
	At 31 Reportable Airports		At All Reportable Airports
Carrier	Number of Airports Reported	Percent of Arrivals on Time	Number of Airports Reported	Reports/1000
Hawaiian Airlines	7	82.7	15	93.3
United Airlines	28	92.6	69	92.6
Southwest Airlines	21	92.0	68	92.0
Pinnacle Airlines	15	90.6	116	91.3
Northwest Airlines	29	91.1	67	91.1
Skywest Airlines	19	91.1	133	90.8
Jetblue Airways	20	88.2	45	89.1
Alaska Airlines	18	90.3	50	88.3
Us Airways	29	87.7	78	87.8
American Airlines	29	88.0	75	87.8
Expressjet Airlines	21	85.9	94	87.7
Mesa Airline	17	87.8	105	87.6
Delta Air Lines	31	87.0	88	87.4
American Eagle	18	87.4	116	87.2
Frontier Airlines	23	88.0	41	87.0
Continental Airlines	26	86.1	55	86.2
Comair	21	84.8	67	85.1
Airtran Airways	23	79.4	59	80.6
Atlantic Southeast Airlines	14	77.5	109	80.5
Total		88.2		88.6

Air Travel Consumer Report | November 2009 Complaints Against United States Airlines by Complaint Category
U.S Airlines	Flight Problems	Oversales	Res/Tktg/Boarding	Fares	Refunds	Baggage	Customer Service	Disability	Advertising
Airtran Airways	3	1	2	1	2	1	2	1	0
Allegiant Air	1	0	1	1	1	0	2	0	0
American Eagle Airlines	16	0	4	4	5	16	12	4	0
Continental Airlines	5	0	8	1	4	4	3	2	1
Delta Airlines	10	6	13	4	6	18	17	6	1
JetBlue Airlines	3	0	2	0	0	2	1	1	0
Mesa Airlines	1	0	0	0	0	2	2	0	0
Northwest Airlines	11	2	3	1	2	14	2	3	0
Piedmont Airlines	4	0	0	0	0	0	0	1	0
Pinnacle Airlines	2	1	0	0	0	0	3	0	0
Skywest Airlines	5	1	1	0	0	3	1	1	0
Southwest Airlines	1	1	2	0	0	4	3	2	0
Spirit Airlines	3	0	2	1	1	3	3	0	1
United Airlines	7	3	3	2	3	5	8	3	0
US Airways	9	1	2	4	3	7	5	2	0
Other U.S. Airlines	21	2	7	3	5	6	6	6	2
Total November 2009	102	19	50	22	32	88	71	33	5
% of Total Complaints	22.4	4.2	11.0	4.8	7.0	19.3	15.6	7.3	1.1
Total November 2008	112	14	76	23	45	67	59	23	2
% of Total Complaints	25.6	3.2	17.4	5.3	10.3	15.3	13.5	5.3	0.5

November 2009 Airline Reports to DOT of Incidents Involving the Loss, Injury, or Death of Animals During Air Transportation
Carrier	Death	Injury	Loss
Alaska	n/a	1	n/a
American	2	n/a	n/a
United	1	n/a	n/a
Total	3	1	0

Air Travel Consumer Report | November 2009 Overall Number and Percentage of Flight Cancellations by Carrier
	At 31 Reportable Airports				At All Reportable Airports
Carrier	#Airports	Flights Scheduled	Flights Cancelled	% Operations Cancelled	#Airports	Flights Scheduled	Flights Cancelled	% Operations Cancelled
Airtran Airways	23	14,490	76	0.5	59	20,920	111	0.5
Alaska	18	6,295	10	0.2	50	10,483	82	0.8
American Eagle Airlines	18	20,569	134	0.7	116	36,247	266	0.7
American	29	35,674	159	0.4	75	43,737	194	0.4
Atlantic Southeast	14	12,712	93	0.7	110	24,584	209	0.9
Comair	21	7,060	32	0.5	68	10,503	53	0.5
Continental	26	16,398	62	0.4	55	20,218	81	0.4
Delta	31	29,082	197	0.7	88	35,778	236	0.7
ExpressJet	21	13,308	68	0.5	94	25,023	116	0.5
Frontier	23	5,367	19	0.4	41	6,671	25	0.4
Hawaiian	7	347	0	0.0	15	5,661	5	0.1
JetBlue	20	10,317	9	0.1	45	15,370	21	0.1
Mesa	17	10,085	89	0.9	106	19,573	183	0.9
Northwest	29	17,094	42	0.2	67	21,558	53	0.2
Pinnacle	15	7,661	23	0.3	116	20,625	102	0.5
Skywest	19	23,947	111	0.5	135	42,208	265	0.6
Southwest	21	46,341	198	0.4	68	89,623	382	0.4
United	28	23,828	157	0.7	69	27,739	177	0.6
US Airways	29	27,865	143	0.5	78	33,019	171	0.5
Total		328,440	1,622	0.5	Total	509,540	2,732	0.5

More Accident Statistics

The National Transportation Safety Board offers a chart of accidents involving passenger fatalities for U. S. Airlines 1982 – present.
http://www.ntsb.gov/AVIATION/Paxfatal.htm

The National Transportation Safety Board offers a chart of accidents involving passenger fatalities for U. S. Commuters 1982 – present.
http://www.ntsb.gov/AVIATION/Paxftl35.htm

For a look at major accidents investigated by the National Transportation Board in the past 30 years, look at this chart.
http://www.ntsb.gov/ntsb/major.asp

AirSafe.com has created a chart that indicates plane crashes and fatal event rates of airlines in the United States and Canada since 1970. The chart offers following values for each airline includes the number of fatal events since 1970, the Full Loss Equivalent for each airline, the year of the most recent fatal event, the number of flights since 1970, and an estimate of the fatal event rate per million flights. Because the number of flights for each airline is an estimate, the fatal event rate is also an estimate. See the chart here:
http://www.airsafe.com/airline.htm

Aviation Attorneys

The aviation attorneys at Nurenberg Paris will thoroughly investigate your claim when you’ve been injured in an accident. We take the time to research important airline accident information and airline specifications to ensure we are well-versed and fully prepared for your case. We’ve been helping crash victims since 1928, and you can count us to help you, too.